Refund policy
Last Updated: September 21, 2026
Thank you for shopping at Quick Containers. This policy explains the conditions, costs, and process for returns, refunds, and exchanges.
1. Return Eligibility Period
You may request a return within 30 days of receiving your order.
Requests submitted after 30 days will not be accepted.
2. Eligibility Criteria
To be eligible for a return, your item must meet the following conditions:
- Condition: Unused, and in the same condition that you received it.
- Proof of Purchase: A receipt or proof of purchase is required.
Items failing inspection may be rejected or partially refunded.
3. Non-Returnable Items
The following items are non-returnable:
- Final sale or clearance items
- Items returned after 30 days
-
Items not in original, unused condition.
4. Damaged, Defective, or Incorrect Items
Please inspect your order upon arrival. If an item is defective, damaged, or if you receive the wrong item, contact us at info@thequickcontainers.com within 48 hours of delivery (or as soon as reasonably possible)
5. Return Shipping Cost
Return shipping fee: Customer responsibility
Unless otherwise agreed or required by applicable law, customers are responsible for the cost of shipping an eligible return back to us.
The original standard shipping charge is not applicable to our current standard shipping offer because standard shipping is free.
6. Restocking Fee
- We do not charge restocking fees for any returns.
7. Return Inspection
Returned merchandise may be inspected after it is received.
A refund may be delayed or denied if the returned item does not satisfy the applicable return conditions.
8. Refund Processing
After an eligible return has been received and approved, the applicable refund will be processed to the original payment method.
Refund processing time: Up to 10 days after the return is approved.
The time required for the refund to appear in the customer's account may also depend on the customer's bank or payment provider.
9. Exchanges
If an exchange is available for the specific item, customers should contact us before returning the product.
Availability of an exchange may depend on inventory, size, color, and product availability.
If an exchange is not available, the customer may be directed to return the original item and place a new order.
10. How to Start a Return
Please contact us with:
- Order number
- Reason for return
- Photos (if applicable)
Returns sent without authorization may not be accepted.
11. Return Address
Return address will be provided after your return request is approved. Do not send items back without authorization.
12. Refund Method
Approved refunds are generally issued to the original payment method used to place the order.
We do not intentionally change the refund method without customer authorization or a legitimate payment-processing requirement.
13. We Reserve the Right
We reserve the right to refuse returns that do not meet the conditions outlined in this policy.
14. Contact Details
Business Name: Quick Containers
Address: 4602 Old Spanish Trail E Dr, Houston, TX 77013, United States
Phone: +18325454615
Email: info@thequickcontainers.com
Opening Hours:
Monday to Saturday: 9:00 AM - 6:00 PM
Sunday: Closed
Time Zone: (GMT-05:00) Eastern Standard Time (New York)
Response Time: We respond within 24 hours