Last Updated: April 16, 2026
Thank you for shopping at Sam Containers. This Shipping Policy explains how and when your order will be processed, shipped, and delivered within the United States.
We aim to provide a transparent and reliable delivery experience for all customers.
1. Shipping Coverage
Sam Containers currently ships to all U.S. states and territories using trusted courier partners.
All orders are processed and delivered within the United States only.
2. Processing Time
- Order Processing Time: 1–2 business days
- Processing begins the next business day after your order is placed.
- Weekends and public holidays are not counted as processing days.
If we experience unusually high order volume, processing may take an additional day. Customers will be notified of any significant delays.
3. Order Cut-Off Time
- To be processed on the same day, your order must be placed before: 3:00 PM Central Standard Time (CST)
- Orders placed after this time will be processed the next business day.
4. Shipping Time (Transit Time)
- Once shipped, your order will typically arrive in: 2–7 business days
- (Monday to Saturday, excluding holidays)
- Transit time may vary based on your delivery location and courier availability.
5. Shipping Fees
We offer estimated shipping rates based on shipping destination from 400$ to 900$. Final shipping charges are calculated at checkout.
6. Shipping Carriers
We ship using trusted and recognized national carriers:
- XPO Logistics
- FedEx Freight
- Estes Express Lines
Your package may be shipped through any of these carriers depending on availability and destination.
7. Shipping Confirmation & Tracking
Once your order is shipped, you will receive a Shipping Confirmation Email containing:
- Tracking number
- Courier name
- Tracking link
Tracking codes may take up to 24 hours to become active.
8. Order Cancellation
Orders can be canceled within 24 hours of placement if they have not yet shipped.
To cancel, contact us immediately:
Email: info@samcontainers.com
Phone: +1 (334) 221-6720
If your order has already shipped, cancellation is no longer possible and will instead follow our Return and Rufund Policy.
9. Incorrect or Incomplete Addresses
Please ensure your shipping address is entered correctly during checkout.
While delays may occur due to courier operations, we will assist customers in resolving any shipping issues.
If a package is returned due to an incorrect address, reshipping fees may apply.
10. Damaged or Lost freight
If your package arrives damaged:
- Contact us within 24 hours of delivery
- Include photos of the damaged item and packaging
- Our team will assist you with a claim or replacement
Once a package is handed to the courier, Sam Containers is not responsible for delays or courier-related issues, but we will help assist with claims.
11. Delivery Acceptance
Upon delivery, the courier may require a signature depending on order value or local regulations.
Once a package is marked “Delivered,” Sam Containers considers the order fulfilled.
12. Contact Information
If you have any questions regarding shipping, please contact:
Business Name: Sam Containers
Email: info@samcontainers.com
Phone: +1 (334) 221-6720
Office Address: 1818 S Kilbourn Ave, Chicago, IL 60623, United States.
Opening Hours: Mon – Sat, 9:00am – 6:00pm Central Standard Time (CST)
Response Time: We aim to respond within 24 hours.
You may also reach us through the contact form.